Privacy Policy

Information We Collect

• Name, email, and profile details
• Trusted contacts (Shadows)
• Trip and check-in data
• Identity verification data
• Location data during safety events
• Device and usage information

Mobile Information and Messaging

We value your privacy and are committed to protecting your personal information.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Your mobile number will only be used to send you important information related to your use of Solo Passport services, such as safety alerts and account notifications.

If you opt in to receive SMS messages from us:

• Message frequency will vary based on your activity and preferences.
• Message and data rates may apply.
• You can opt out of receiving SMS messages at any time by replying "STOP" to any message.

Identity Verification

We may use third-party identity verification providers such as Veriff. These providers may process government identification and biometric data. Solo Passport does not store identity documents.

Location Data

Location data is collected only when safety features are active and may be shared with trusted contacts selected by the user.

Third-Party Processors

• Amazon Web Services — hosting
• Firebase — authentication and database
• Veriff — identity verification
• Twilio — SMS alerts
• Airbridge — analytics
• Sentry — crash monitoring
• Squarespace — website and waitlist

California Privacy Rights

• Request access to personal information
• Request deletion of personal information
• Request correction of inaccurate data
• Know categories of data collected
• Know how data is used and shared